Guardian Pharmacy · 4 hours ago
Director of Operations
Fenton, MO
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expGuardian Pharmacy is one of the nation’s largest long-term care pharmacy services providers, and they are seeking a Director of Operations in Fenton, Missouri. The role involves ensuring business operations are conducted within budget while maintaining high levels of customer service and overseeing strategic decisions related to staffing, technology enhancements, and regulatory compliance.
Assisted LivingElder CareHealth CareNursing and Residential Care
Responsibilities
Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget
Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget
Ensure operations are conducted in line with all state & federal regulations
Develop supervisory staff, provide input and directions as needed
Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly
Identify and evaluate technology which has potential to improve efficiency in operations
Oversee workflow; identify problem areas and implement process improvements
Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary
Contribute to production by working as a Pharmacist as required
Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan
Occasional customer relations duties as assigned
Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction
Work with President/customer service to ensure that new business is on boarded smoothly and efficiently
Other essential functions and duties may be assigned as needed
Qualification
Required
State Pharmacist license without restrictions, as applicable
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become 'trusted advisor'
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget
Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget
Ensure operations are conducted in line with all state & federal regulations
Develop supervisory staff, provide input and directions as needed
Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly
Identify and evaluate technology which has potential to improve efficiency in operations
Oversee workflow; identify problem areas and implement process improvements
Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary
Contribute to production by working as a Pharmacist as required
Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan
Occasional customer relations duties as assigned
Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction
Work with President/customer service to ensure that new business is on boarded smoothly and efficiently
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Preferred
Bachelor's Degree (Pharmacy) or PharmD. strongly preferred
Experience managing multiple functional areas
Experience in a high-volume pharmacy practice
Advanced computer skills; pharmacy operations system experience preferred/required
5+ years of Director/Manager of Pharmacy Operations experience; preferably LTC experience, but will consider comparable experience in other practice settings
Benefits
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
Company
Guardian Pharmacy
Guardian Pharmacy offers medication management services for long-term pharmacy care.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$217.5MKey Investors
Regions Bank
2025-05-22Post Ipo Secondary· $157.5M
2024-09-26IPO
2018-07-16Debt Financing· $60M
Leadership Team
Doug Towns
Vice President, General Counsel & Senior Compliance Officer
Jeff Tuch
VP - Purchasing & Payor Relations
Recent News
2025-11-11
2025-11-11
2025-11-11
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