Hoffman & Hoffman, Inc. · 2 hours ago
Desktop Engineer
Greensboro, NC, US
Full-time
Onsite
Mid, Senior Level
3+ years expHoffman & Hoffman, Inc. is seeking a skilled and forward-thinking Desktop Engineer to support, enhance, and secure their end-user computing environment. The role involves providing advanced support, improving endpoint reliability, and contributing to enterprise technology initiatives that enhance productivity across the organization.
Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingRetail
Responsibilities
Build, optimize, and maintain standardized Windows desktop images using tools such as Intune, Autopilot, and SCCM
Package, deploy, update, and support applications using modern deployment practices
Monitor endpoint performance, compliance, and security posture across the organization
Implement policies for patching, endpoint protection, data loss prevention, and device hardening
Serve as the escalation point for complex desktop, hardware, software, and application issues
Provide support for AV systems in conference rooms, training rooms, and similar environments
Automate repetitive engineering tasks using PowerShell and modern management tools
Maintain and improve device provisioning, deployment workflows, and lifecycle processes
Manage hardware inventory, asset tracking, and procurement needs
Collaborate with IT security, infrastructure, and business units to ensure desktop platforms meet requirements
Participate in system upgrades, migrations, rollouts, and endpoint-related IT projects
Assist in disaster recovery planning as it relates to end-user computing
Develop and maintain documentation and knowledge base articles
Qualification
Required
3–5+ years of experience in desktop engineering, systems administration, or end-user computing roles
Strong expertise with Windows 10/11, endpoint management, and enterprise-level troubleshooting
Hands-on experience with Intune MDM/MAM, Autopilot, and/or SCCM for imaging, configuration, and application deployment
PowerShell scripting experience for automation and system management
Experience with Active Directory, Entra ID (Azure AD), Group Policy, and O365 administration
Familiarity with ITIL processes and ticketing systems
Strong communication, documentation, and organizational skills
Preferred
experience with VDI technologies (Citrix, AVD, Windows 365)
Preferred certifications: CompTIA A+, Network+, Microsoft/MDM certifications, ITIL Foundation
Company
Hoffman & Hoffman, Inc.
Since 1947, Hoffman & Hoffman, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Bingham
Chief Executive Officer
Brian Lunsford
Chief Financial Officer
Recent News
2025-12-15
Company data provided by crunchbase