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On · 2 days ago

Store Leader, Fashion Island

Newport Beach

Full-time

Onsite

Mid, Senior Level

$105K/yr - $118K/yr

6+ years exp

Onrunning is a premium global brand, and they are seeking a Store Leader to ensure a remarkable customer experience and drive business results. The role involves strategic oversight of store operations, team leadership, and community engagement to enhance brand loyalty and operational excellence.

Product DesignSporting GoodsSports

Responsibilities

Act as the ultimate owner of the internal and external fan experience, instilling a relationship-first mindset and ensuring the capture of customer data is a critical behavior for future success

Create business strategies that drive operational excellence, profitability, and team productivity

Partner and execute a comprehensive community engagement program that drives local brand energy while maintaining an individualized and elevated premium experience

Set the bar for excellence as the final point of accountability for attention to detail, overseeing in-store visual merchandising, product mix and premium operational execution across the floor

Lead and build an effective team by prioritizing strategic hiring for culture and skill add, coaching emerging leaders, and delegating authority to empower autonomy and accountability

Demonstrate deep empathy and emotional intelligence, taking concrete steps to alleviate challenges and support the holistic well-being of the team

Plan and oversee training facilitation programs that equip the team to deliver the WOW and master all operational management topics

Qualification

Retail leadershipCustomer-centric operationsEmotional intelligenceBusiness managementCommunity engagementTeam buildingTraining facilitationEntrepreneurial mindset