Oklahoma State University · 5 hours ago
Benefits Specialist
Stillwater, OK
Full-time
Onsite
Senior Level
$18/hr - $27/hr
5+ years expOklahoma State University is seeking an experienced benefits professional to serve as a lead within OSU/A&M Benefits, focusing on retirement and retiree programs. This role is essential in delivering high-quality retirement and benefits services, acting as a trusted resource for employees, retirees, and leadership across the System.
EducationSocial ImpactUniversities
Responsibilities
Serve as a subject matter expert and lead for retirement and retiree benefit programs, supporting benefit and retirement administration across the OSU/A&M System
Act as a primary liaison between employees, retirees, internal partners, and external vendors, resolving escalated and complex benefit and retirement issues through thoughtful analysis and coordination
Investigate and identify root causes of escalated issues to ensure timely, effective, and sustainable resolutions
Provide guidance, education, and presentations at departmental and staff meetings, enhancing awareness and understanding of benefits and retirement programs
Advise and counsel employees, retirees, and beneficiaries on retirement plan provisions, eligibility requirements, and coverage options
Manage retiree insurance and COBRA enrollment and billing processes, ensuring compliance and accuracy
Support annual open enrollment activities and special projects related to benefits and retirement programs
Develop and oversee clear, consistent, and accurate written communications, including needs assessments and follow‑through to ensure effective messaging
Provide analytical support to leadership by reviewing internal and external reports, identifying trends, and contributing insights that inform retirement plan strategy and decision‑making
Participate in analytical and business‑focused projects involving benefit and retirement data, including the application of relevant business and statistical concepts
Maintain in‑depth knowledge of retirement regulations, OSU/A&M policies, and administrative procedures to ensure compliance and best practices
Qualification
Required
High School/GED (degree must be conferred on or before agreed upon start date)
High School/GED and at least five (5) years of progressively responsible experience in human resources or benefits administration. Additional post-secondary education beyond minimum education requirement may substitute for years of required experience
Skills, Proficiencies, and/or Knowledge: Strong analytical and quantitative skills with a high level of attention to detail
Strong organizational skills, ability to prioritize and work autonomously
Strong interpersonal, customer service, and public relations skills
Demonstrated critical thinking and problem-solving skills, including the ability to assess complex situations and identify appropriate solutions
Effective presentation and communication skills
Ability to maintain confidentiality in all aspects of the job
Ability to manage multiple tasks and priorities in an environment with frequent interruptions
Ability to communicate, interact, and work effectively and cooperatively with individuals those diverse ethnic and educational backgrounds
Preferred
Bachelor's Five (5) or more years of progressively responsible experience in human resources or benefits administration, with significant emphasis on retirement and retiree programs
Five (5) or more years of progressively responsible experience in human resources or benefits administration, with significant emphasis on retirement and retiree programs
Working knowledge of retirement regulations and compliance requirements
Strong understanding of benefits administration processes, including enrollment, billing, eligibility, and vendor coordination
Proven ability to research, analyze, and resolve complex or escalated benefit and retirement issues
Experience collaborating with external vendors and internal stakeholders to resolve cases and improve service delivery
Ability to interpret policies, plan documents, and regulations and clearly communicate them to diverse audiences
Strong written and verbal communication skills, with experience delivering presentations or benefits education sessions
Demonstrated ability to exercise sound judgment, discretion, and confidentiality when advising employees, retirees, and beneficiaries
Company
Oklahoma State University
Oklahoma State University is a modern land-grant university that prepares students for success. OSU is America’s Brightest Orange.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$261.63MKey Investors
State of OklahomaU.S. Department of AgricultureU.S. Environmental Protection Agency
2025-05-29Grant· $250M
2024-12-10Grant· $0.09M
2024-07-17Grant· $10M
Leadership Team
Don Kyle
CEO, National Center for Wellness and Recovery, Oklahoma State University
Roger Reid
CEO
Recent News
The Journal Record
2025-11-11
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2025-11-08
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2025-11-01
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