The MetroHealth System (Cleveland, OH) · 12 hours ago
Central Correspondence Representative; 80 HRS Days
Parma, OH
Full-time
Onsite
Entry Level
1+ years expThe MetroHealth System is redefining health care by addressing community health and well-being beyond traditional medical treatment. They are seeking a Central Correspondence Representative to process patient-related forms and documents, ensuring timely turn-around and compliance with privacy regulations while supporting clinical departments.
Health CareHospitalMedical
Responsibilities
Processes requests for patient-related forms/documents in a timely and accurate manner
Completes forms and submits for review by the clinician as warranted
Tracks the process of completed forms to ensure timely turn-around and patient satisfaction
Performs various clerical duties supporting the clinical departments and processes and releases confidential medical record information as required
Safeguards and protects the patient’s rights to privacy by ensuring only authorized individuals have access to the patient’s medical information and that all released data complies with the request, authorizations, MetroHealth System (MHS) policy, and Health Insurance Portability and Accountability Act (HIPAA) privacy statutes
Maintains department quality and productivity standards established for the role
Upholds the mission, vision, values, and customer service standards of The MetroHealth System
Qualification
Required
High School graduate or passage of a high school equivalency exam
Minimum of 1 year of medical office or medical records experience
Knowledge of Provider NPI & License numbers and e-signatures
Familiar with medical record documents and electronic health records
Computer literate with proficiency in Microsoft Word and Excel
Excellent customer service and communication skills
Detail-oriented with strong problem-solving skills
Ability to work independently without close supervision in a team environment
Reliable transportation to travel to sites as needed
Ability to interact effectively with various cultural, ethnic, racial, and socioeconomic backgrounds
Preferred
Some college-level course work to include courses in a health care related field
Two years of relevant experience in a physician's office, clinic or hospital business office, or health care customer service setting
Working knowledge of Epic
Experience performing forms completion or release of medical record information
Knowledge of medical terminology
Fluency in writing, speaking, and interpreting English and another designated foreign language
Company
The MetroHealth System (Cleveland, OH)
Founded in 1837, MetroHealth is leading the way to a healthier you and a healthier community through service, teaching, discovery, and teamwork.
5001-10000 employees
H1B Sponsorship
The MetroHealth System (Cleveland, OH) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (24)
2023 (13)
2022 (18)
2021 (18)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$4.56MKey Investors
Health Resources and Services AdministrationBank of America
2022-10-11Grant· $3M
2018-11-28Grant· $1M
2016-11-14Grant· $0.56M
Leadership Team
M
Michael Phillips
Chief Legal Officer
Recent News
Company data provided by crunchbase