Optum ยท 18 hours ago
Systems Management Analyst - Remote
Optum is a health care company focused on innovating health programs across the continuum of care. The Systems Management Analyst role involves monitoring and operating computer systems, supporting application jobs, and ensuring the health of IT environments while facilitating incident resolution and documentation.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Monitor Facets application jobs, Hangfire dashboard, and related dependencies
Perform triage and escalate system issues promptly to appropriate teams
Support file movement, environment configuration, and job scheduling (Hangfire, SSIS)
Utilize SQL/SQL Server for data validation and troubleshooting
Debug and handle web service/API calls and responses
Monitor cloud resources (e.g., Azure Blob storage) and Application Insights for performance
Participate in on-call rotation and provide proactive support
Document processes and communicate effectively with stakeholders
Qualification
Required
3+ years of experience with facets configurations and UI familiarity
3+ years of experience with SQL/SQL Server for data validation and troubleshooting
2+ years of experience with job scheduling and monitoring tools (Hangfire, SSIS)
2+ years of experience with cloud technologies (Azure Blob storage)
2+ years of experience troubleshooting web services/APIs (requests, responses, authentication)
Preferred
Bachelor's degree in Information Technology, Computer Engineering or related field
2+ years of experience supporting Facets in production and pre-production environments
2+ years of experience with SSIS package development and scheduling best practices
1+ years of experience with Azure DevOps, CI/CD pipelines, and work item tracking
1+ years of experience with scripting/automation (PowerShell, Python) for operational tasks
1+ years of healthcare payer domain concepts (claims, eligibility, EDI)
1+ years of working in an on-call rotation and with ITSM processes (Incident, Problem, Change)
1+ years of experience with API monitoring and distributed tracing patterns
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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