Embassy Suites by Hilton Washington DC Convention Center · 11 hours ago
Event Manager - Embassy Suites Washington DC Convention Center
Washington, DC
Full-time
Onsite
Entry, Mid Level
$28/hr - $33.50/hr
1+ years expEmbassy Suites by Hilton Washington DC Convention Center is seeking an Event Manager to oversee event planning and coordination. The role involves collaborating with clients to ensure successful events and maintaining high standards of service throughout all phases of the event process.
Hospitality
Responsibilities
To organize, plan and prioritize your duties by developing plans and goals
Timely communication to internal and external clients via telephone, email, written documents or in person
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
Demonstrate knowledge of job systems, products, booking systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Selling and influencing both internal and external clients
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Other duties as necessary
Qualification
Required
Minimum Years of Experience: one (1) year Hospitality related experience at manager level
Exceptional communication skills
Ability to multitask
Adaptability to change
Full flexibility in schedule
Preferred
Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Company
Embassy Suites by Hilton Washington DC Convention Center
Discover the perfect starting point for your next D.C. adventure at our all-suite, city-center hotel.
Founded in 2004Washington, District of Columbia, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase