GLG · 7 hours ago
Senior Business Analyst
New York, NY
Full-time
Onsite
Senior Level
$133K/yr - $160K/yr
5+ years expGLG is the world’s insight network, and they are seeking a Senior Salesforce Order-to-Cash Business Analyst with Workday experience. This role involves acting as a bridge between business stakeholders and technical teams, ensuring a seamless flow from sales opportunity in Salesforce to billing and revenue recognition in Workday.
Information ServicesProfessional ServicesTraining
Responsibilities
Requirements gathering and analysis: Leading discovery sessions with sales, finance, and commercial operations teams to define business requirements and map out the order-to-cash process and functional flows
Process optimization: Identifying inefficiencies and gaps in existing business processes to drive business process optimization and design new, scalable workflows
System design and configuration: Documenting requirements to enable technical teams to design scalable solutions for the O2C process using Salesforce CRM (e.g., Revenue Cloud/CPQ) and ensuring seamless integration with Workday for billing and finance operations
Integration management: Overseeing and managing the integration between Salesforce and Workday, ensuring data integrity and accurate information flow from opportunity to order to cash
Stakeholder communication: Providing regular status updates on projects and acting as a consultant to guide business stakeholders toward the right solutions
User acceptance testing (UAT): Facilitating UAT to ensure the delivered solutions meet business expectations and deliver the intended value
Change management and training: Supporting documentation and the rollout of new processes by helping with change management, training, and adoption strategies
Qualification
Required
Expert-level knowledge of the end-to-end order-to-cash process, including quoting, order management, billing, collections, and revenue recognition
Deep experience with the Salesforce platform, particularly in the CPQ, Order-to-Cash, and integration with Workday
Experience with Workday Finance, specifically related to how billing, revenue recognition, and financial reporting integrate with CRM systems like Salesforce
Excellent verbal and written communication skills to effectively translate complex business needs for technical teams and communicate project status to business stakeholders
Strong analytical and problem-solving abilities to design scalable solutions and troubleshoot issues that arise during implementation
Experience working in an Agile methodology and managing multiple projects and priorities simultaneously
Recognize and address interdependencies within business processes to optimize overall efficiency
Work with business and technical team to ensure solution design and implementation adhere to business requirements
Apply industry-standard project methodologies, coding standards, and best practices for system implementation and continuous improvement
Preferred
Experience working with Salesforce to Workday integration with order management, billing, revenue recognition and financial reporting
Experience in working with Metering, Continuous Integration for Salesforce, particularly having usage-based pricing or metering solutions
Proficiency with MS word, MS Excel/spreadsheet, business process modelling tools
Experience working with configuration/project management tools such as Jira, ZenHub
Knowledge of database management, reporting or BI tools
Salesforce Business Analyst Certification strongly preferred
Benefits
Comprehensive medical, dental and vision coverage effective on your first day of employment
Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
Tuition reimbursement program for eligible courses including language skills courses
Paid parental leave, adoption and surrogacy reimbursement
Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
Other work perks and benefits available based on final job location
Company
GLG
The world's insight network.
1001-5000 employees
H1B Sponsorship
GLG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$212MKey Investors
SFW Capital Partners
2015-12-21Private Equity· $212M
2006-03-01Seed
Leadership Team
Mark Gerson
Co-Founder
J
John Goldsmith
Director
Recent News
2025-10-02
2025-09-17
Company data provided by crunchbase