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Boston Scientific · 1 day ago

Specialist, Change Enablement

Arden Hills, MN

Full-time

Hybrid

Mid Level

$70K/yr - $132K/yr

3+ years exp

Boston Scientific is a leader in medical science committed to solving health industry challenges. The Change Enablement Specialist will support change management execution for acquisition and integration projects, driving change strategies and collaborating with the Global Change Enablement team.

Health CareMedicalMedical Device

No H1B

Responsibilities

Execute change journey activities in partnership with change network leads in the business in delivering quality change events and materials for each change phase leading up to deployment

Complete key change activities (i.e. capture changes coming, validate changes, map changes to roles, identify end-users) in partnership with integration team members

Create and communicate updated personas aligned to each milestone for end-user groups with highest amount and complexity of changes coming

Create and support program communications for team, team, broader stakeholder community, and executive level. Communications should follow the next gen communication approach and are integrated into Microsoft O365 suite of tools including SharePoint Sites, News app, and more

Support SharePoint site. SharePoint administration activities include stakeholder list management, end-user list management, creating News posts/sites as needed, and/or reviewing site analytics

Consistently measure change and communication effectiveness through multiple forms of measurement (i.e. focus groups, surveys, analytics)

Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff

Other duties as assigned

Qualification

Change ManagementStakeholder ManagementCommunicationsMicrosoft SuiteChange Impact MappingResilienceEmpathyCreative WritingCollaborationPresentation Skills

Required

Bachelor's degree in Communications, I/O Psychology, or a related field or equivalent experience

Minimum of three years of related work experience in change management, communications, or related field

Important strengths include resilience, communication, leading with empathy, collaborative

Excellent Communication – strong attention to detail, creative writing, presentations

Ability to build and maintain strong relationships

Proficient in Microsoft Suite of tools (e.g. PPT, Excel, and SharePoint)

Ability to adapt & flex in a fast-paced, evolving environment

Comfortable working in ambiguity

Preferred

Experience working on a transformation project implementing Change Management and Communications tactics

Experience working globally and comfort with cultural diversity

Association of Change Management Professionals (ACMP) certification and/or PROSCI Certification

Master's degree in I/O Psychology, Communication, or related field

Five years+ of related work experience with change tools such stakeholder's analysis, change impact mapping, persona creation, change measures, and the value of their outputs