WHILL · 19 hours ago
Convention Center Event Manager
Las Vegas, NV, US
Full-time
Onsite
Entry, Mid Level
2+ years expWHILL Inc. is the parent company for Scootaround, a leading mobility enhancement company. The Convention Center Event Manager will oversee mobility rental services at the Las Vegas Convention Center, ensuring smooth operations and exceptional customer service during major events.
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Responsibilities
Manage all aspects of Scootaround’s mobility rental booth and services during events at LVCC
Ensure the booth is set up cleanly, professionally, and ready before the show starts
Serve as the primary point of contact for guests and temporary support staff
Deliver exceptional service to guests requiring mobility assistance
Resolve any customer concerns or rental issues with professionalism and care
Hire, schedule, and supervise temporary 1099 contractors as needed for larger events
Provide direction and ensure adherence to service standards
Act as the main liaison between Scootaround and LVCC stakeholders, including the onsite FedEx office and event organizers
Attend pre-convention meetings and ensure that Scootaround services are represented and understood
Perform weekly inventory checks for equipment, booth supplies, and other necessary items
Make regular visits and check-ins at the facility
Attend event planning meetings to promote services, including Fleet and Onsite Rentals
Plan regular check-ins with FedEx Office teams to strengthen the partnership
Ensure all scooters are cleaned, charged, and inspected before use
Process rental transactions using the Rent A Ride platform
Qualification
Required
2+ years in customer service, hospitality, event coordination, or similar
Experience supervising staff or contractors is a strong asset
Excellent communication and organizational skills
Professional appearance and demeanor
Ability to work independently and adapt to high-demand environments
Proficient with MS Office (Excel, Outlook, OneDrive)
Must be able to walk long distances and stand for extended periods
Comfortable moving and handling mobility devices (scooters, wheelchairs, etc.)
Ability to lift/move equipment (up to 50lbs) with appropriate support if needed
Must have a flexible schedule with availability during key conventions and trade shows, including weekends
Active participation in virtual or in-person meetings is an essential function of this role
Ability to communicate effectively in English, both verbally and in writing
Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness
Ability to work independently while also collaborating in a team environment
Must have access to a reliable internet connection and maintain a professional, distraction-free remote work environment when working remotely
Must maintain a professional distraction-free work environment when working at the convention center
Must be available to work flexible hours including weekends during key conventions and trade shows unless otherwise approved by management
Must be able to work in a fast-paced environment
Ability to operate a computer, phone, and standard office equipment for extended periods
Proficiency or willingness to learn digital platforms for communication, documentation, and task management
Regular, predictable attendance is required
Timely responsiveness and presence during scheduled meetings and operational check-ins are expected
Occasional flexibility to assist with any urgent operational needs
Benefits
Excellent benefits package
Fun, flexible, team-oriented environment
Company
WHILL
WHILL is a mobility company that specializes in developing and manufacturing intelligent personal electric vehicles.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$132.32MKey Investors
Woven CapitalJA Mitsui LeasingTokio Marine
2024-06-10Series Unknown· $45M
2022-05-17Series Unknown
2021-06-14Series Unknown
Leadership Team
Satoshi Sugie
Co-founder & CEO
Muneaki Fukuoka
Co-Founder & Fellow
Recent News
2025-12-24
2025-12-24
Company data provided by crunchbase