Draper and Kramer, Incorporated · 21 hours ago
Resident Relations Coord
Draper and Kramer, Incorporated is a family owned company with over 130 years of experience providing vertically integrated property and financial services throughout the United States. The Resident Relations Coordinator will assist the Property Manager and leasing team, focusing on resident engagement and administrative support to ensure the success of the property.
Building MaterialFinancial ServicesReal Estate
Responsibilities
Interface with residents and responsible for responding to inquiries in a timely manner
Complete the resident newsletter and event schedule on a monthly basis
Assist with the coordination and supervision of on-site resident event
Discuss and engage with residents who have customer service and neighbor issues; follow up with residents and resolve matters to increase resident retention
Assist the leasing staff with some administrative duties, such as answering phones, scheduling tours, and completing the new move-in files
Assist the management staff with administrative duties such as invoicing and lease audits
Other duties as assigned
Qualification
Required
High School diploma required
Minimum 1-2 years relevant experience
Proficiency in Microsoft Office products
Excellent interpersonal, verbal, and written communication skills
Must be a self-starter and able to multi-task
Ability to work in a fast-paced work environment
Strong time management, organizational and problem-solving skills
Preferred
Bachelor's degree preferred
real estate or property management services experience preferred
Yardi experience preferred
Benefits
401(k) with a company match
Medical, Dental, Vision and Health Savings Accounts
Company Paid Life, AD&D, LTD, and STD
PTO
Company Paid Family Leave Program
Tuition Reimbursement Program
Company
Draper and Kramer, Incorporated
Draper and Kramer is a vertically integrated property and financial services company .
Funding
Current Stage
Late StageRecent News
2023-12-26
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