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Cotiviti · 1 day ago

Recovery Resolution Specialist (Collections)

United States

Full-time

Remote

Entry Level

$16/hr - $19/hr

1+ years exp

Cotiviti is looking for a Recovery Resolution Specialist (Collections) to join their Yield Management team. This role involves facilitating the collection of funds for clients while maintaining exceptional provider relations and requires effective communication with various stakeholders.

Responsibilities

Prepares Collections Letters

Follow-up on Outstanding Claims

Investigates Claim Disputes

Documents Activities Utilizing Established Tools and Systems

Meets or Exceed Standards for Productivity

Meets or Exceeds Standards for Quality

Qualification

Collections experienceCustomer service experienceBilling experienceCoding experienceMicrosoft applicationsOral communicationWritten communication

Required

High School graduate or equivalent education

1 to 3 years prior collections or customer service experience required

Strong oral and written communication

Required knowledge of Microsoft applications

Preferred

Billing or coding experience preferred

Benefits

Medical

Dental

Vision

Disability

Life insurance coverage

401(k) savings plans

Paid family leave

9 paid holidays per year

17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti

Company

Cotiviti

Glassdoor3.7

Cotiviti enables healthcare organizations to deliver better care at lower cost through advanced technology and data analytics that improve the quality and sustainability of healthcare in the United States.

Founded in 1979

South Jordan, UT, US

5001-10000 employees