State of Arizona · 3 days ago
ADMINISTRATIVE ASSISTANT 2
Phoenix, AZ
Full-time
Hybrid
New Grad, Entry Level
$17/hr - $17/hrThe State of Arizona is seeking an Administrative Assistant 2 for the Industrial Commission of Arizona. This role involves performing data entry, preparing correspondence, and managing communications related to occupational safety and health matters.
GovernmentOffice AdministrationPublic Relations
No H1B
Responsibilities
Access Salesforce UPA's using the ADOSH Salesforce system and review complaints or referrals submitted by a complainant or stakeholder
Contact the complainant or stakeholder to understand the information submitted. Based on conversation, refine or add information received
Contact employer to establish a point of contact and add to UPA matter as a participant. Create a matter from staging
Provide ADOSH Intake Supervisor or Admin sample letter to be sent to the employer for comments or update. Send the letter using the point of contact’s email or mailing address. Add notes, information received, documents, and responses in Salesforce until the matter is closed
Answer routine calls by stakeholders contacting ADOSH to file a complaint, request general OSHA information, and how to locate ADOSH or OSHA information on the web
Participates in the Arizona Management System (AMS)
Attending, contributing and offering solutions to the Arizona Management System (AMS) in place for the Whistleblower/Investigations section. This includes small projects to improve upon a current policy and procedure in ADOSH
Qualification
Required
Knowledge of grammar, spelling, punctuation, and sentence structure
Knowledge of data entry and formatting
Knowledge of Windows, Adobe, Google, Microsoft, Smart-Phone Apps, Salesforce, and Okta
Knowledge of general workplace safety
Skill in word processing
Skill in typing, editing, and formatting
Skill in time management
Skill in answering telephones in a professional manner and directing calls
Skill in organization
Skill in analyzing and interpreting data
Skill in interpersonal relations
Skill in responding to inquiries from the public via in-person, telephone, email, and via mail
Ability to communicate well verbally and in writing
Ability to deal with irate/difficult customers
Ability to establish and maintain cooperative and effective working relations with others
Ability to recognize and engage those with different backgrounds, characteristics, and perspectives
Ability to work with a large quantity of data and record accurately
Ability to manage and prioritize work
AZ Driver's License Required
Must possess valid Arizona Driver's License
Must complete any required driver training
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
Preferred
Prior administrative experience that includes data entry
Benefits
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Company
State of Arizona
As public servants, we deeply care about Arizona and are committed to facing the issues of our state head-on.
Founded in 1912
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Aletha Della Rocco
Human Resources Business Partner, Talent Acquisition
George McNeely MBA
Chief Human Resources Officer - Arizona Department of Administration - Shared Services
Recent News
Phoenix Business Journal
2025-01-11
The Arizona Republic
2024-01-27
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