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Centre Technologies · 17 hours ago

Principal Azure Virtual Desktop Engineer (VDI)

Dallas, Houston, or San Antonio, TX

Full-time

Hybrid

Lead/Staff

10+ years exp

Centre Technologies is a company that leverages a diverse workforce to provide innovative IT solutions. They are seeking a Senior Technical Consultant with expertise in Azure Virtual Desktop to design and implement enterprise-grade virtual desktop solutions, ensuring best-in-class performance and driving innovation for clients' virtual workspace environments.

Cloud ManagementCloud SecurityCyber SecurityInformation TechnologyIT InfrastructureIT ManagementTechnical Support

Responsibilities

Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements

Provide expert guidance on best practices for AVD deployment, configuration, and optimization

Troubleshoot and resolve complex issues related to AVD environments

Collaborate with clients to understand their business needs and translate them into technical solutions

Conduct assessments and provide recommendations for AVD infrastructure improvements

Stay up to date with the latest AVD features, updates, and industry trends

Maintain public cloud server infrastructure and ensure system uptime SLAs

Provide proactive recommendations and upkeep of customer environments in tenant organizations

Manage infrastructure reporting, alert management, troubleshooting, and tuning

Maintain certifications with technology partners

Troubleshoot customer issues urgently and effectively

Install and implement systems and solutions

Conduct post-sales technical follow-ups and provide remote customer support

Track work orders and incidents through an electronic help desk system

Manage and resolve issues promptly

Prioritize tasks and meet deadlines with excellent time management skills

Demonstrate excellent troubleshooting and assessment skills

Exhibit outstanding written and verbal communication skills

Be a team player with exceptional customer service skills

Mentor and guide peers, assisting teammates as needed

Submit timesheets, expense reports, and documentation on or before deadlines

Stay updated on market trends, theories, and new methodologies; embrace change

Assist with change-management activities

Prepare and deliver complete and concise documentation for all projects and tickets

Present progress reports to immediate supervisors and/or Project Managers

Manage multiple projects in a fast-paced environment

Quickly turn business problems into technical solutions

Participate in on-call schedules, serving as a high-level escalation point for Azure AVD and VDI issues

Qualification

Azure Virtual DesktopVDI solutionsMicrosoft Certified AZ-140Azure NetworkingSecurityAzure Active DirectoryMicrosoft Certified AZ-104Microsoft Certified AZ-305Troubleshooting skillsCustomer service skillsCommunication skillsTime management skills