Air Wisconsin Airlines · 13 hours ago
IT Intern
Appleton, Wisconsin, United States
Internship
Onsite
InternAir Wisconsin Airlines is seeking an IT Intern to assist the Technical Services team. The intern will provide frontline support for end users, perform basic PC hardware troubleshooting, and manage IT assets while gaining hands-on experience in IT operations and customer support.
AerospaceTravel
Responsibilities
Respond to user requests via phone, email, or ticketing system
Assist with password resets, account unlocks, and basic application support
Document issues and resolutions accurately in the ticketing system
Escalate complex issues to senior technicians when necessary
Diagnose and resolve common hardware issues (keyboards, monitors, cables)
Assist with installation and configuration of desktops, laptops, and printers
Perform routine checks on hardware functionality and connectivity
Maintain accurate inventory of IT assets (PCs, printers, peripherals)
Tag and track equipment through its lifecycle (deployment → retirement)
Assist with updating asset records in management systems
Qualification
Required
Basic knowledge of Windows operating systems and PC components
Strong problem-solving and communication skills
Ability to lift and move computer and printer hardware (up to 40 lbs.)
Detail-oriented with good organizational skills
Judgment and initiative are necessary in setting priorities to meet deadlines and to deal with non-standard situations
Frequent telephone, electronic, and personal contact with co-workers
Preferred
Working towards, or recently completed, a 2- or 4-year degree in an Information Technology related field
Customer service experience
Company
Air Wisconsin Airlines
Air Wisconsin Airlines performs flying services for united airlines.
Founded in 1965
1001-5000 employees
H1B Sponsorship
Air Wisconsin Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (8)
2023 (4)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Rob Binns
President & CEO
Liam Mackay
Chief Financial Officer
Recent News
Seattle TechFlash
2025-09-10
2025-09-09
Company data provided by crunchbase