YoungWilliams · 1 week ago
Case Specialist - Child Support Customer Service
YoungWilliams is dedicated to helping Nebraska families through their Legal Team. The Case Specialist will manage legal cases, assist in establishing family support orders, and provide excellent customer service while maintaining confidentiality of case information.
Child CareConsultingCustomer ServiceGovernment
Responsibilities
Legal case management
Assisting in the establishment of family support orders
Using locate tools to obtain customer address, employment, and assets
Identifying barriers, evaluating how we can help the customer
Maintaining confidentiality and security of case information
Providing excellent customer service to internal and external customers
Regular and timely attendance
Creative team projects
Qualification
Required
Equivalent to a High School diploma
0 – 2 years Customer Service experience
Benefits
Nine paid holidays.
Paid sick and vacation days.
Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
AD&D and Long-Term Disability are paid by the company.