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WinnCompanies · 2 days ago

Occupancy Specialist II (Parklands)

Washington, DC 20009, USA

Full-time

Onsite

Mid Level

$23/hr - $24/hr

3+ years exp

WinnCompanies is looking for an Occupancy Specialist II to join our team at Parklands, a 458-unit affordable housing community located in Washington, D.C. In this role, you will assist the Property Manager with tenant recertifications and ensure compliance with various affordable housing programs.

Financial ServicesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Process initial, interim, and annual recertifications

Notify residents of their impending recertifications using notices supplied by Property Management Software

Conduct the recertification interviews with residents

Review each recertification to ensure that all checklist items are complete

Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores)

Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority

Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary

Ensure all information is accurate and entered in the Property Management Software

Comply with company policies regarding the proper treatment of Tax Credit and Resident files

Assist the Property Management staff with all facets of the move-in process

Ensure that files comply with the regulations of all funding/regulatory agencies

Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due

Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely

Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc

Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process

Perform special assignments as necessary

Qualification

Property management softwareRecertification processingMicrosoft OfficeCustomer serviceOrganizational skillsPlanningSchedulingGEDHigh school diplomaHousing Credit ManagementCertified Occupancy SpecialistCertified Professional of OccupancyCommunication skillsDetail-oriented

Required

High school diploma or GED equivalent

3-5 years of relevant work experience

Experience with computer systems, including web-based applications and Microsoft Office

A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy

Excellent customer service skills

Solid verbal and written communication skills

Good organizational and administrative skills

Ability to consistently meet required deadlines and follow schedules

Ability to complete repetitive tasks with a high level of detail

Ability to process initial, interim and annual recertifications

Ability to plan and schedule 4 months of work activity

Preferred

Associate's degree

Experience with property management software such as Real Page or One Site

Specialist in Housing Credit Management (SHCM) certification

Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certifications

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families