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Skyservice Business Aviation Inc. · 19 hours ago

Flight Communication Specialist

Helena, MT

Full-time

Onsite

New Grad, Entry Level

Skyservice Business Aviation Inc. is the North American market leader in business aviation, committed to safety and service excellence. The Flight Communication Specialist role involves monitoring aircraft communications, ensuring compliance with regulations, and providing excellent customer service in a fast-paced environment.

Air TransportationBusiness TravelFleet Management

Responsibilities

Ability to perform multiple tasks and prioritize efficiently and accurately in a fast-paced, high-stress environment while maintaining a clean and orderly work area at all times

Ability to listen, speak and write clearly, and interact professionally with others

Ability to demonstrate key qualities, including adaptability, flexibility, dependability, punctuality, and accountability

Obtain patient information, including a Physician Certified Statement (PCS),Consolidated Omnibus Budget Reconciliation Act (COBRA), Emergency Medical Treatment and Labor Act (EMTALA), while maintaining Health Insurance Portability and Accountability Act (HIPAA) compliance at all times

Participate in Montana Medical Transport staff meetings and annual emergency procedures drills

Contribute to building a positive team environment with respect for the views of others. Provide excellent customer service skills in all work interactions

Monitoring of aircraft while in flight and use of Air Medical Resource Management (AMRM), relating to communications

Implementation of the Emergency Response Plan in the event of a loss of aircraft

Knowledge of Federal Communications Commission (FCC) regulations

Must possess knowledge of EMT, AEMT, Paramedic, RN, RT scopes of practice and responsibilities

Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency, including all Montana Medical Transport's policies and procedures

Other duties as assigned

Qualification

Emergency Medical Dispatcher (EMD)Certified Flight Communicator (CFC)Basic computer skillsMedical terminology knowledgeHigh School diplomaMedical knowledge (EMT/CNA)Communication skillsTeamworkAttention to detail

Required

High School diploma or equivalent required

Must possess basic computer skills and be able to type over 70 words per minute (WPM)

Emergency Medical Dispatcher (EMD) or the National Association of Air Medical Communication Specialist (NAACS) within 18 months of hire

Must be able to pass Airport/TSA 10-year background check

High School Diploma

Certified Flight Communicator (CFC) certified within 6 months of hire

Must maintain continuing education (CEU's) and recertify FCS certification as needed (EMD recertification is every 2 years. For NAACS, recertification occurs every 4 years)