Ledgent Technology ยท 10 hours ago
Computer Replacement Technician
Ledgent Technology is seeking a Computer Replacement Technician to support their hardware refresh program. This role focuses on replacing aging devices, ensuring smooth data migration, and delivering excellent customer service during deployments.
Responsibilities
Replace approximately 15 computers per week as part of the hardware lifecycle program
Schedule and coordinate appointments with end-users
Image, configure, and deploy devices using tools like Jamf and Intune
Perform data migrations and verify integrity
Document replacements in ServiceNow for accurate asset tracking
Troubleshoot issues during deployment and provide Tier 2 support
Maintain professionalism and deliver outstanding customer service
Qualification
Required
Associate's degree or equivalent experience
Proficiency in macOS and Windows 10/11 environments
Experience with Jamf, Intune, and data migration
Strong communication and organizational skills
Ability to lift up to 50 lbs
Preferred
CompTIA A+
HDI certifications
Familiarity with ITIL concepts and large-scale deployment projects
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
Funding
Current Stage
Late StageCompany data provided by crunchbase