Cook Solutions Group · 1 day ago
Part-Time Project & Service Admin Assistant - Boise, ID
Cook Solutions Group is looking for a part-time Project & Service Administrative Assistant to join their Boise, Idaho Center. This role provides critical administrative and operational support to ensure projects and service operations are tracked and completed efficiently while maintaining communication across teams and customers.
ConsultingInformation TechnologySoftware
Responsibilities
Support Project Managers throughout installation and project execution processes
Manage initial job activation, tracking, and status updates
Maintain job status boards and provide regular progress updates
Coordinate with Purchasing and Warehouse teams to track parts and support safety stock levels
Work with the CAD department to ensure timely delivery and tracking of program requirements
Assist Project Managers in planning and facilitating weekly installation meetings
Track job completions and perform project-specific closeout tasks
Coordinate required change orders with Project Managers
Communicate job status updates to customers as needed
Support Service Managers by reviewing open service and ATM call reports
Work closely with dispatch and field technicians to ensure service calls are current and addressed
Assist Service Managers in planning and facilitating weekly service meetings
Track service call completions and perform service-specific closeout duties
Coordinate required change orders with Service Managers
Assist with daily parts receiving
Support inventory management and warehouse duties as needed
Qualification
Required
High School Diploma or GED required
Strong problem-solving skills with the ability to thrive in a fast-paced, dynamic environment
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong computer literacy required
Strong organizational, communication, and follow-up skills
Preferred
Bachelor's degree preferred
2–3 years of related experience and/or training preferred, or an equivalent combination of education and experience
Database knowledge preferred
Benefits
CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents.
401(k)-retirement match
Paid Time Off (PTO)
8 paid holidays per year
16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program
Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!