Hartford HealthCare · 22 hours ago
Office Coordinator - Neurology
Westport, CT
Full-time
Onsite
Mid LevelHartford HealthCare is one of the largest medical practices in New England, and they are seeking an Office Coordinator to manage daily operations and perform various administrative functions. The role involves supervising staff, ensuring compliance with regulations, and acting as a primary resource for office operations and patient care coordination.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance
Serves as primary resource to office staff on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization
The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirements
Insure that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner. Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur
Insure that all staff members comply with HIPAA requirements
Maintain and adjust staff schedules to compliment practice provider schedules
Responsible for processing all new patients into the practice, maintaining contact and acting as the patient’s primary resource and contact as they are brought into the practice
Assists the Office and/or Practice Manager in developing and maintaining departmental budgets
Communicates with staff regarding new policies and procedures, changes in billing and insurance policies, and any other issues related to the operation of the practice
Processes time worked/attendance into Kronos for office staff. Manages and coordinates vacation and personal time off to insure minimum disruption of practice operations
Responsible for ensuring adherence to organizational policies, procedures and regulatory standards
Interviews candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager
Acts as a liaison to regarding daily operations and staff communication
Qualification
Required
High school diploma
Strong communications skills and experience in a leading role required
Ability to improve quality and productivity by identifying improvement opportunities
Preferred
Associate/Bachelor's Degree and/or appropriate certification preferred
Previous management/supervisory or leadership experience preferred
Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics) preferred
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
Founded in 1854
10001+ employees
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase