Credit Control, LLC. ยท 2 days ago
Account Representative
Credit Control LLC is a recognized company in the collections industry, awarded for being one of the best places to work. The Account Representative will support daily correspondence operations, requiring strong communication skills, organization, and the ability to multitask effectively.
Financial Services
Responsibilities
Input data into company records and systems
Coordinate with other departments and Credit Control clients to resolve inquiries
Respond to consumer emails promptly using scenario-based templates
Organize, file, and track email, mail and text correspondence
Use confidence in guided decision making to accurately process incoming correspondence
Prepare outgoing mail for delivery by creating cover letters and attaching them to account statements
Qualification
Required
High school diploma required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Must have proficiency with various software applications programs including email messaging, Microsoft Word, and Excel
Excellent time management and organizational skills
Excellent oral and written communication skills
Ability to multitask, and adapt to changing demands and shifting priorities
Administrative: 2 years
Microsoft Excel: 2 years
Ability to commute/relocate: Earth City, MO 63045: Reliably commute or planning to relocate before starting work
Preferred
Previous experience in the collection industry
Debt Collection: 1 year
Customer Service: 2 years
Benefits
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Retention Bonus
Professional Development Grant Program