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Bitdeer (NASDAQ: BTDR) · 16 hours ago

Account Manager - Mining Datacenter / Seal Miner

Austin, TX

Full-time

Onsite

Mid Level

Bitdeer Technologies Group is a world-leading technology company for AI Datacenters and Bitcoin mining. The Account Manager will oversee client relationships for Bitdeer Seal Miner products and Mining Datacenters, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector.

BlockchainCloud ComputingCryptocurrencyInformation Technology

Responsibilities

Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters

Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients

Project Management & Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met

Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders

Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice

Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates

Qualification

Account ManagementCRM tools proficiencyProject ManagementData analysisBlockchain knowledgeCommunication skillsNegotiation skillsProblem-solving abilities