Customer Discovery & Market Research Intern jobs in United States
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SUPPLIFLEX · 4 days ago

Customer Discovery & Market Research Intern

positionUnited States
timeInternship
remoteRemote
seniorityIntern
workcardStart in 2026 Winter

SuppliFlex is a B2B SaaS startup building an operations and supply-chain platform for small and medium businesses (SMBs). They are seeking a Customer Discovery & Market Research Intern to help understand future customers by extracting insights from the market without relying on traditional surveys or cold interviews.

Transportation/Trucking/Railroad

Responsibilities

Analyze discussions across online communities (Reddit, Discord, forums, WhatsApp/Slack) to identify recurring pain points, workflows, and customer language by industry, role, and company size
Design and post non-salesy questions in relevant communities to observe real reactions and convert unstructured conversations into actionable insights
Research and support outreach to consultants, integrators, agencies, and industry associations, and synthesize expert interviews into product-relevant insights
Structure findings into ICP tiers, jobs-to-be-done, and pain point frameworks to support the ICP Playbook, MVP scope, and product roadmap

Qualification

Analytical thinkingData analysisCuriosity about startupsClear written communicationWork with ambiguityComfortable reading discussionsBackground in BusinessBackground in EconomicsBackground in DataBackground in OperationsBackground in MarketingSelf-starter mindset

Preferred

Strong analytical thinking
Comfortable reading long discussions and extracting meaning
Curious about startups, SaaS, operations, logistics, SMBs
Ability to work with ambiguity and incomplete information
Clear written communication
Self-starter mindset (this is not a “wait for tasks” role)
Business / Management / Strategy background
Economics / Finance background
Data / Analytics background
Operations / Supply Chain background
Marketing / Growth / Market Research background

Company

SUPPLIFLEX

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At SuppliFlex, our mission is to revolutionize supply chain management for small and medium-sized businesses (SMBs) in developing markets.
dateFounded in 2025
location
Albuquerque, New Mexico, US
people-size11-50 employees
web-link
https://suppliflex.tech

Funding

Current Stage
Early Stage
Company data provided by crunchbase