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Cato Institute · 13 hours ago

Senior Director of Enterprise IT

Washington, DC

Contract

Hybrid

Director/Executive

$120K/yr - $155K/yr

7+ years exp

Cato Institute is a public policy research organization dedicated to individual liberty and limited government. They are seeking a Senior Director of Enterprise IT to lead core IT operations and manage Salesforce-based digital services, ensuring secure and efficient delivery of IT services while enhancing enterprise productivity.

Non Profit

Growth Opportunities

No H1B

Responsibilities

Lead and develop a high-performing, collaborative, hybrid, and full-time remote team supporting infrastructure, user support, CRM, and enterprise applications

Set clear, measurable objectives for individuals and the team, aligning them with broader organizational goals

Foster a culture of trust, accountability, and continuous improvement by modeling integrity, curiosity, and a service-oriented mindset

Provide regular coaching, mentorship, and career development opportunities to nurture team growth and retain top talent

Act as a liaison between technical staff and non-technical departments, translating needs and solutions in accessible, collaborative ways

Help manage change effectively by preparing team members for new technologies, processes, or organizational shifts, while maintaining stability and morale

Manage Cato’s Microsoft-centric IT environment, including Office 365, Azure Active Directory, Teams, and SharePoint

Oversee hardware provisioning, software licensing, network performance, device management, patch management, and helpdesk operations

Lead IT budgeting, procurement, and vendor contract negotiations

Develop system documentation, business continuity procedures, and lifecycle upgrade plans

Oversee system maintenance and upgrades, and ensure responsive user support

Establish and maintain internal control infrastructure across IT systems, ensuring compliance with security, audit, and regulatory requirements

Implement and enforce segregation of duties within IT operations to minimize risks, prevent conflicts of interest, and strengthen accountability

Provide oversight for the Salesforce Nonprofit Cloud ecosystem

Supervise team members responsible for Salesforce operations and Account Engagement (Pardot)

Monitor data integrity and system effectiveness across digital platforms in coordination with leadership

Align IT initiatives with organizational strategy and evolving departmental needs, including supporting the Institute’s goals for responsible adoption and integration of AI technologies

Stay informed on Microsoft product roadmaps and emerging technologies to enhance efficiency and scalability

Design and deliver institute-wide and departmental training programs on enterprise applications and IT best practices, fostering digital literacy, user adoption, and continuous learning across the organization

Qualification

Microsoft Office 365Azure Active DirectorySalesforce Nonprofit CloudCybersecurity best practicesIT budgetingVendor managementExecutive presenceTeam managementCommunication skillsProblem-solving

Required

Bachelor's degree in information technology, computer science, or a related field

7+ years of progressive IT experience, including at least 3 years in a management or senior leadership role

Demonstrated experience managing a Microsoft 365 environment, including Azure AD, Teams, Exchange Online, and SharePoint

Working knowledge of Salesforce Nonprofit Cloud and experience supervising teams managing Salesforce and related digital systems

Experience with IT budgeting, vendor management, and enterprise software licensing

Demonstrated knowledge of cybersecurity best practices, including identity management, data protection, risk assessment, and incident response planning

Experience supporting organizational AI initiatives, such as ensuring responsible use and integrating AI capabilities into enterprise systems

Strong leadership and team management skills; experience directly managing IT professionals

Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders

Ability to manage team and stakeholder expectations and coach them on industry best practices

Ability to problem-solve, manage crisis situations effectively, and maintain professional composure under pressure

Strong executive presence and ability to interact with all levels of management within the organization, as well as experience working directly with C-Level/senior leadership