The Centers · 1 week ago
Administrative Assistant, Supported Employment
Cleveland, OH
Full-time
Hybrid
New Grad, Entry LevelThe Centers is a community-focused organization providing health, family, and workforce services in Greater Cleveland. The Administrative Assistant for the Supported Employment and Education program is responsible for providing administrative support, managing billing documents, and ensuring effective communication within the team to assist individuals with disabilities in securing employment.
Health CareNon ProfitWellness
Responsibilities
Ensure the accurate preparation, verification, and timely submission of Opportunities for Ohioans with Disabilities (OOD) billing documents and confirm that all required supporting documentation is included with billing submissions
Monitor and follow up on unpaid or outstanding OOD claims, resolving any discrepancies as necessary
Ensure billing records are accurate and consistently updated for audit compliance
On a daily basis, monitor the Supported Employment Team email in-box, prioritizing incoming messages based upon urgency and relevance
Assign emails to the relevant team member or department for prompt response and action
Timely acknowledgement and resolution of all emails
Assist with the preparation and organization of client files, reports, and documentation
Perform general office duties such as setting up transportation, responding to inquiries, and maintaining office supplies
Collaborate effectively with other departments to ensure proper documentation and data management
Foster clear communication with the team to ensure that all tasks are prioritized and completed efficiently
Input data into the appropriate systems and ensuring accurate and organized record-keeping
Ensure the organization and upkeep of electronic filing systems
Support special projects as delegated by Assist with special projects as assigned by management
Adhere to the ethical, confidentiality, and professional standards and requirements of federal and state laws, the policies of the agency
Maintain current awareness of new developments in the field by establishing personal networks
Other related duties as assigned
Qualification
Required
High School Diploma
Advanced knowledge of Microsoft Office with special emphasis on ability to use Microsoft Excel and Access to create and relate databases for reporting and analysis
Demonstrated sensitivity and responsiveness to employee and client ethnic, cultural, and developmental backgrounds
Demonstrated ability to carry out complex oral or written instructions
Prior experience successfully supporting a unit or senior level manager
Effective oral and written communication skills
Strong organizational and multitasking skills
Strong attention to detail and accuracy
Ability to manage time effectively and prioritize tasks
Demonstrated problem-solving skills and initiative
Ability to work both independently and as part of a team
Professional and courteous demeanor in all interactions
Preferred
Preferred degree in business administration or a related field
Preferred experience in a non-profit, health-related organization
Benefits
Choice of medical and dental plans
Health Savings Account
Flexible Spending Account for Health and Dependent Care
Vision
Support for Continuing education and credential renewal
Life Insurance
Retirement Savings (401K) with a company contribution
457 (b) Savings
Mental Health Support
Employee Assistance Program
Calm Subscription
Short and Longterm Disability
Company
The Centers
The Centers offer integrated healthcare, wellness, early learning, family support and workforce development services.
Founded in 1970
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Exact Sciences
2023-12-07Grant
Leadership Team
Beth Wood
Executive Assistant To Chief Executive Officer
Carole Beaty
Chief Program Officer
Company data provided by crunchbase