Elastic · 14 hours ago
Delivery Manager
United States
Full-time
Hybrid
Mid, Senior Level
$113K/yr - $179K/yr
5+ years expElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. The Delivery Manager is crucial to the project delivery of Elastic services, working with the services team to service a global customer base on billable projects while achieving revenue targets and ensuring customer satisfaction.
AnalyticsCloud ComputingOpen SourceSaaSSearch EngineSoftware
Responsibilities
Complete Elastic training and become an expert in our Outcome Based Delivery Methodology and practices
Engagement Execution from start to finish while identifying and mitigating risk, status reporting, and operations
Highly collaborative with Services sellers, architects, consultants, third-party partners, and customers
Contribute to enhancing our delivery methodology, services practice, and industry Point of Views
Become a key collaborator in your accounts renewal and add-on process through continuous collaboration with the Customer Success Group and Account Executives. Discovering lessons learned and looping them back into our internal standard processes
Ability to lead a portfolio with multiple customers and engagements varying in size at one time by time management, strong prioritization, and setting customer expectations
Ability to travel 20-30% of the time
Qualification
Required
5 years of consulting engagement delivery leadership experience
Ability with establishing and leading high growth practices
Engagement Planning - technical understanding, strategic mentality, translating Elastic vision into a tangible project plan
Experience in completing projects from beginning to end with a strong prioritization and time management POV
Good Change Management skills
Track record of improving high pressure or at-risk accounts when necessary
Highly collaborative and excels in a complex, matrixed environment
Professional Services Automation (PSA) experience
Bachelor's degree in information technology or computer science or equivalent experience
Ability to thrive in a fast-paced, unpredictable environment
Ability to travel 20-30% of the time
Preferred
PMP/Scrum master certifications
Benefits
Health coverage for you and your family in many locations
Generous number of vacation days each year
We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Minimum of 16 weeks of parental leave
Company
Elastic
Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases.
1001-5000 employees
H1B Sponsorship
Elastic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$162MKey Investors
New Enterprise AssociatesIndex VenturesBenchmark
2018-10-04IPO
2018-05-03Secondary Market
2016-07-01Series D· $58M
Leadership Team
Ashutosh Kulkarni
CEO
Shay Banon
Chief Technology Officer
Recent News
2025-12-29
2025-12-10
Company data provided by crunchbase