Bloomwood Capital Advisors · 1 day ago
Client Service Associate
Bloomwood Capital Advisors is a fee-only financial planning firm seeking a part-time Client Service Associate to provide exceptional customer service. The role involves supporting advisors and clients, handling paperwork, and transferring client assets while ensuring compliance with firm regulations.
Responsibilities
Prepare and execute client transfers, paperwork, and solutions to client issues including but not limited to: New account paperwork, account transfers, money movement, beneficiary designation, trust account paperwork, and related research and correspondence with Interactive Brokers to see a task/project through to completion correctly and smoothly for clients
Coordinate with lead and associate advisors for client follow up tasks
Adhere to our firm’s compliance manual and other rules and regulations as required by our firm and regulatory authorities
Knowledge of financial planning software systems and client relationship management software (CRM) are a plus
Qualification
Required
Less than one year of experience serving clients (account opening, money movement, paperwork/eSign, account administration) on the Interactive Brokers custodial platform for a wealth management firm or financial planning firm
Four Year Bachelor's degree
Experience supporting an advisor/team on the Interactive Brokers custodial platform
Proficiency with common applications such as Office suite and Google suite
Preferred
Experience supporting ultra-high-net-worth clients
Knowledge of financial planning software systems and client relationship management software (CRM)