TestPros, Inc. · 1 day ago
Assessment Specialist (Closed Captioning – FCC Compliance)
United States
Full-time
Remote
Mid, Senior Level
5+ years expTestPros, Inc. is a growing business providing IT technical support services to various customers. They are seeking an Accessibility Assessment Specialist to evaluate television devices for compliance with FCC closed captioning requirements, focusing on caption quality and usability of display settings.
Cyber SecurityInformation TechnologyQuality Assurance
Responsibilities
Evaluate closed captions for accuracy, synchronicity, completeness, and placement
Test live, linear, and on-demand content as applicable
Identify caption timing, truncation, speaker attribution, and placement issues
Capture test evidence and document defects with clear reproduction steps and severity ratings
Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls
Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams
Qualification
Required
5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
Hands-on experience evaluating closed captioning quality
Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
Experience testing physical TV devices using remote controls
Ability to document findings clearly with supporting evidence
Strong written communication and reporting skills
Preferred
Experience testing smart TVs, set-top boxes, or streaming devices
Familiarity with caption customization features and UI discoverability testing
Knowledge of CVAA or device-level accessibility requirements
Accessibility or QA certifications (CPACC, WAS, or similar)
Company
TestPros, Inc.
TestPros brings the latest relevant software life-cycle process methodologies, process improvement methods, test/QA methodologies, tools and industry best-practice knowledge to our customers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Murray
President. & CEO
Company data provided by crunchbase