ECLARO ยท 10 hours ago
Content Management System Specialist
Lawrence, NJ
Contract
Onsite
New Grad, Entry Level
$27/hr - $29/hrECLARO is a company that delivers life-changing healthcare solutions and is seeking a Content Management System Specialist for their client in the Biopharmaceutical Industry. The role is focused on managing global communications, system approvals, and user support for Veeva Vault PromoMats, ensuring smooth operations and compliance in promotional content workflows.
Staffing & Recruiting
Responsibilities
Create and distribute communications for updates and enhancements to 5,000 global users of Veeva Vault
Send notifications to provide markets with advance notice of upcoming changes
Assist Client Managers with onboarding agency users in bulk
Assist users in finding SAP codes and onboarding new products
Create tickets for changes and access for systems
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMats
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
Help manage and pull reports for market audits
Qualification
Required
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Excellent collaboration skills with IT and cross-functional teams
Detail-oriented with strong organizational and problem-solving abilities
Preferred
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
Founded in 1999
1001-5000 employees
H1B Sponsorship
ECLARO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase