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Roofstock · 18 hours ago

Director of Revenue Operations & Billings

San Francisco Bay Area

Full-time

Hybrid

Director/Executive

8+ years exp

Roofstock is the leading end-to-end investment platform for single-family rental homes, dedicated to reinventing the rental housing ecosystem. The Director of Revenue Operations & Billings will own the company’s revenue cycle and related billing operations, leading a team while driving process automation and ensuring compliance with financial standards.

FinTechMarketplacePropTechReal EstateRental Property

No H1B

Responsibilities

Lead Process Automation: Champion the transformation of manual, spreadsheet-based workflows into automated, system-driven processes. Successfully identify, evaluate, and implement system enhancements, automation tools, and AI solutions to scale the department and eliminate heavy manual effort

Billing and Revenue Cycle Ownership: Fully own the end-to-end billing and revenue cycle across the organization, ensuring accurate and timely billing operations that align with revenue recognition policies

Assist in the monthly financial close process, ensuring all deadlines are met and financial statements are accurate and compliant with US GAAP

Own and drive accounting projects such as system implementations, process improvements, policy updates, accounting memos, and internal control enhancements

Data & Calculation Mastery: Serve as the final authority on the accuracy of large data sets used for revenue calculation, personally reviewing and validating spreadsheets and related analysis

Financial Reporting & Analysis: Lead monthly revenue variance analysis, providing detailed, operational insights into revenue trends and drivers for the CFO and FP&A

Team Leadership: Act as a hands-on player-coach to the revenue team (4 total staff, 2 direct reports), providing technical guidance, mentoring, and support to ensure work quality and professional development

Audit Liaison: Support our external audit process on revenue and billing matters, providing robust documentation and clear explanations to ensure audit readiness

Cross-Functional Partnership: Act as a key liaison across Finance, Sales, Legal, and IT to drive alignment on contract terms, billing systems, data accuracy, and system requirements

Qualification

Revenue OperationsBilling ManagementProcess AutomationGAAP KnowledgeExcel ProficiencyFinancial ReportingOperational MindsetIndustry ExpertiseTeam LeadershipCommunication Skills

Required

Bachelor's degree in Accounting or Finance required

Industry Expertise: Minimum of 8+ years in a senior revenue operations and billing role

5+ years of experience managing a team

Automation Track Record: Proven success in transforming highly manual, volume-heavy processes into automated, system-driven workflows

Technical Tool Mastery: Expert-level Excel skills and proficiency in financial reporting tools (e.g. VLOOKUP, Pivot Tables, Macros, etc). Comfortable owning, auditing, and manipulating large data sets

Operational Mindset: Strong process orientation with a focus on efficiency, control, and standardization

GAAP Knowledge: Solid understanding of GAAP revenue recognition principles (ASC 606), with a focus on the operationalization of billing policies

Communication: Excellent communication skills, with the ability to clearly articulate complex operational and data issues to both staff and executive leadership