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Commerce · 11 hours ago

Web Content Publishing Manager

United States

Full-time

Remote

Senior Level

$65K/yr - $110K/yr

5+ years exp

Commerce is on a mission to empower businesses with its AI-driven commerce ecosystem. The Web Content Publishing Manager will oversee web production and CMS operations, ensuring high performance and strategic alignment of global web properties while managing a team of publishing specialists.

B2BE-CommerceOnline Portals

Responsibilities

Oversee web production and content publishing across Commerce’s web properties

Own and enhance our CMS (Contentful/Makeswift) architecture, operations and administration - managing complex publishing workflows, QA processes, permissions, taxonomies, content models, content governance and documentation

Responsible for the content publishing lifecycle - From idea/request to final implementation, you will be responsible for ensuring initiatives are clearly defined, strategically aligned and executed accurately in line with web best practices, brand guidelines and marketing priorities

Manage the web publishing backlog - working with project management, stakeholders and cross-functional teams to define requirements, prioritize tasks and strategize implementation that align with business objectives

Own translation and localization processes - managing TMS (Smartling) systems and integrations ensuring operational effectiveness and alignment with global marketing strategy

Support execution of publishing requests and initiatives utilizing CMS, TMS, DAM, and design systems to create, publish and maintain web pages

Support major initiatives within the web roadmap, acting as the CMS consultant and web operations expert, by providing strategic recommendations and execution of project requirements

Lead a team of high-performing publishing specialists - defining goals/priorities, managing workload and resource allocation, overseeing daily publishing/QA, mentorship and training

Guide stakeholder discussions towards strategically aligned, operationally efficient and scalable web production solutions

Facilitate innovation and efficiency — evaluate new CMS tools, automation workflows, and AI-driven enhancements that improve web performance, enhance user experience and drive operational scale

Partner cross-functionally with design, content, SEO, product, marketing and development teams to implement best practices and maintain web performance, accessibility and reliability

Qualification

CMS proficiencyWeb operations managementSEO best practicesProject managementHTML/CSS knowledgeTranslation/localization operationsData-driven decision-makingStakeholder managementInnovation facilitationOperational improvementTeam leadershipAttention to detailCross-functional collaboration

Required

5+ years of experience in web operations, digital marketing, or similar role with a focus in website management for multiple enterprise brands

Expert proficiency in CMS systems (Contentful preferred)

Demonstrable ability to own and enhance large scale publishing operations that are strategically aligned with business objectives

Experience in supporting large-scale web projects such as CMS migrations, tech-stack overhauls or rebrands

Solid understanding of web best practices, including on-page/technical SEO, accessibility, performance and user experience

Strong program/project management skills in cross-functional settings; adept in dealing with complex timelines, dependencies, and stakeholder expectations

Ability to drive outcomes in a fast-paced environment; effective collaboration and working independently

Intermediate working knowledge of HTML/CSS and web development procedures

Experience with web translation & localization operations and best practices at a global scale

Strong attention to detail with an ability to spot technical, UX, and content issues during QA

Bachelor's degree or equivalent professional experience