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Virginia's Community College System · 2 days ago

ACE Program Assistant

Richmond, VA

Part-time

Onsite

New Grad, Entry Level

$21.34/hr - $26.09/hr

Germanna Community College is a public institution of higher education in the Virginia Community College System. The Program Assistant in the Academic Center for Excellence (ACE) is responsible for scheduling tutoring appointments, managing office files, and providing academic support to students.

E-LearningEducationHigher Education

Comp. & Benefits

No H1B

Responsibilities

Serve as the first point of contact for students requesting academic assistance in the Academic Center for Excellence (ACE) at the Locust Grove Campus; inform them of available services and resources; and schedule appropriate on-campus or online appointments for them

Contact students who have been referred to the ACE via Navigate “tutoring” alerts; schedule tutoring appointments and monitor students’ progress throughout each semester

Provide coverage for the ACE Online Zoom room; greet students and assess their needs for academic support; schedule appointments; direct students to appropriate ACE Online Zoom breakout rooms

Maintain the ACE textbook database; confer with Instructional Services to determine which textbooks are utilized each year and order textbooks for all ACE locations and for the Nursing Instructional Assistants

Conduct all purchasing for the Academic Center for Excellence through eVA

Coordinate remediation and workshops for nursing students by organizing Drug Dosage Workshops and Nursing SI sessions

Conduct tours and presentations to students who visit ACE; assist with Welcome Day and other college events

May be required to perform other duties as assigned

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Qualification

Microsoft WordMicrosoft ExcelZoomGoogle AppsCanvasOrganizational skillsJudgment skillsService orientationPatienceMulti-taskingAI toolsAdministrative experienceProcurement experienceHigher education experienceInterpersonal skills

Required

Must have excellent interpersonal skills

Must have good judgment skills

Comprehensive knowledge of Microsoft Word, Excel, and Publisher Programs

Familiarity with Google Apps, Canvas, Zoom, and/or similar forms of educational technology

Must have a general understanding of courses taught at Germanna

Must have outstanding organizational skills

Must possess patience and a strong service orientation

Ability to perform multiple tasks simultaneously in a fast-paced work environment

Experience with or willingness to learn AI tools

Preferred

Administrative experience preferred

Experience with procurement preferred

Experience working in a higher educational environment preferred

Company

Virginia's Community College System

Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.

Founded in 1966