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CareFirst BlueCross BlueShield · 12 hours ago

Senior Business Analyst (Remote)

United States

Full-time

Remote

Mid, Senior Level

$59K/yr - $118K/yr

3+ years exp

CareFirst BlueCross BlueShield is seeking a Senior Business Analyst to ensure that business needs for changes to processes, policies, and information systems are effectively identified and acted upon. The role involves gathering and analyzing business requirements, creating technical documentation, and ensuring the successful execution of projects and user acceptance testing.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Interpret business needs and issues by gathering, eliciting, analyzing, solutioning, documenting and validating the Business area's user and technical (functional/non-functional) requirements. Under the direction of a Lead Business Analyst, Product Owner, or Scrum Master, participates in the creation of technical documentation and configuration of Benefits for claims adjudication. Collaborates in the creation of project plans to define, organize and schedule requirements management and executes development activities. Participates in requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution

Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Providing guidance and training to application end users

Identifies, documents and troubleshoots problems in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues

Reviews, analyzes and creates detailed documentation of business systems and user needs. Responsible for the written documentation of technical requirements in a clear and well-organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity

Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests

Qualification

Business analysisSQL queriesUser acceptance testingTechnical documentationProject managementMicrosoft OfficeTime managementOrganizational skillsCommunication skills

Required

Bachelor's Degree in Business, Information Technology, Computer Science or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

3 years experience in functional, operational, business, data, systems or testing analysis

Strong time-management and organizational skill

Excellent communication skills both written and verbal

Ability to organize stakeholder meetings

Microsoft Office applications usage

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging

Must be eligible to work in the U.S. without Sponsorship

Preferred

Demonstrated ability to deliver high quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions

Moderate understanding of business analysis core competencies

Experience writing and running SQL queries