Monks · 1 week ago
Senior Account Director
Wisconsin, United States
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$125K/yr - $150K/yr
9+ years expMonks is a global digital marketing and technology services company, and they are seeking a Senior Account Director to build and lead client relationships for a high-volume AI content production account. The role involves overseeing project management, ensuring client satisfaction, and optimizing team delivery.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Responsible for strategic business knowledge of client’s business as well as ownership of mid-level client relationships and health, including engagement, satisfaction and financial health
Partners with Project Management and Operations to determine & implement project timelines, budgets, workflows, and delivery parameters, ensuring all work is delivered in line with clients’ objectives and priorities and represents the best of Monks’ capabilities
Define and set the standards for quality, productivity, and timeliness based on the needs of the clients’ business. When necessary, drive prioritization conversations and decisions with client teams
Responsible for the successful input, output and productivity of small to very large teams of makers through a multi-departmental team
Keep internal leads informed on the progress of projects and ensure that work meets the client’s creative goals
Keep clients informed on the progress and status of projects and timelines
Consistently provide client with clear expectations for review turnarounds and production needs and flag any production schedule implications
Deliver effective data storytelling against campaigns and creative
Qualification
Required
9+ years of experience in coordinating projects and/or teams in digital creative / production at an agency
Digital production experience required
Diplomatic and empathetic leadership
Relationship builder - partners with cross functional teams and clients to foster positive experiences and trust
An effective communicator, strong writer and strong presenter, strong people person
Fluent in discussing creative, strategy and in navigating organizations to get to better creative output
Ability to balance the best interests of client against all production timelines, budgets and needs
Skilled at distilling information into actionable steps for internal teams
A solutions-oriented approach to dynamic and fluid client needs
Experience with and comfortable working within various project management tools (Google, Outlook, JIRA, Monday.com, etc.)
Preferred
Experience in CPG preferred
Experience working on CPG campaigns
Benefits
Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth.
Company
Monks
Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Kashif Zafar
SVP, Global eCommerce | CEO of Commerce.Monks
Brady Brim-DeForest
Co-Founder
Recent News
Company data provided by crunchbase