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Empower Brands · 4 days ago

Administrative & Franchise Sales Coordinator

Las Vegas, Nevada, United States

Full-time

Onsite

New Grad, Entry Level

Empower Brands is a company formed through the integration of Lynx Franchising and Outdoor Living Brands, focused on delivering high-quality services across various commercial and residential sectors. The Administrative & Franchise Sales Coordinator will support front-office operations, assist Certified Business Owners, and manage data throughout the franchise candidate process.

CommercialOutdoorsResidential

Responsibilities

Answer incoming calls, route inquiries, and deliver professional bilingual customer service

Support daily office operations including scheduling, filing, scanning, document preparation, and maintaining organized systems

Manage calendars, coordinate appointments, and prepare office materials for meetings and trainings

Provide administrative support to leadership as needed

Maintain accurate and up-to-date records in CRM systems and internal databases

Complete data entry for franchise leads, CBO documentation, onboarding forms, and compliance materials

Track lead activity, follow-up schedules, and process milestones for candidates and CBOs

Ensure documentation is complete, compliant, and properly organized

Assist CBOs with completing required documents, onboarding paperwork, and scheduling trainings

Provide bilingual support to ensure CBOs clearly understand processes, expectations, and compliance requirements

Coordinate communication between CBOs, operations, and leadership teams

Schedule discovery calls, schedule and administer franchise presentations (in-person) and candidate follow-ups

Prepare FDD documents, sales packets, and presentation materials in accordance with compliance requirements

Maintain accurate candidate files and track all disclosure timelines

Support candidate visits and ensure a consistent, high-quality experience from initial inquiry to franchise sale

Prepare and send Franchise Business Fulfillment Letters to CBOs, ensuring accuracy and timely delivery

Serve as a trusted, professional first point of contact for candidates and CBOs

Represent the JAN-PRO brand with clarity, integrity, and strong communication

Ensure every interaction—phone, email, or in-person—delivers a high-quality, organized experience

Qualification

CRM systems proficiencyMicrosoft Office proficiencyBilingual (English & Spanish)Administrative support experienceCustomer service experienceAttention to detailOrganizationMultitasking abilitySales team support experienceCompliance paperworkCommunication skills