KFC · 1 hour ago
Product Manager, Data Management
Louisville, KY
Full-time
Onsite
Senior Level, Lead/Staff
$138K/yr - $152K/yr
10+ years expKFC is a well-known fast-food company, and they are seeking a Product Manager for Data Management. This role is responsible for overseeing the strategy and operational excellence of menu and pricing data, ensuring accuracy and reliability across digital and in-restaurant channels while collaborating with cross-functional teams to drive improvements and support business needs.
Restaurants
Responsibilities
Develop and maintain the product roadmap for menu data management, menu authoring workflows, publishing systems, and pricing integration across all channels
Define strategic enhancements to improve menu data integrity, pricing automation, and the overall efficiency of change processes
Oversee the end-to-end process for menu creation, updates, pricing changes, and publishing across digital platforms and in restaurant systems
Manage interfaces and integration workflows between menu systems and pricing strategy providers to ensure accuracy and reliability
Collaborate closely with Operations, BOH teams, Digital stakeholders, Franchise partners, and vendors to gather requirements and translate them into clear product needs
Document requirements through user stories, acceptance criteria, use cases, and data workflows
Serve as the subject matter expert for menu data governance, menu publishing processes, and system behaviors
Own the intake, prioritization, and execution of menu-related and pricing-related change requests, ensuring fast and reliable turnaround. Identify operational bottlenecks and implement process improvements to accelerate menu publishing and reduce errors
Work with Distribution, QA, and Deployment teams to plan, schedule, and sequence releases to minimize operational impact
Groom, maintain, and prioritize the product backlog to align with business goals and technical constraints
Facilitate Agile ceremonies, collaborate with development teams, and ensure adherence to agile best practices
Partner with engineering teams to ensure solutions integrate effectively with BOH systems, restaurant devices, and third-party partners
Coordinate with external vendors and solution providers to plan and manage system releases, upgrades, and enhancements
Align release timing and communication with business units and market needs
Support QA through test planning, scenario creation, menu data validation, and integration testing
Establish and maintain data governance practices to ensure accuracy, consistency, and reliability of menu and pricing data
Create consistent feedback loops with restaurants to gather insights on menu usability, data issues, and system performance
Analyze recurring operational issues and translate them into product improvements or process optimizations
Monitor data quality and operational KPIs to ensure reliable menu publishing and minimize discrepancies across channels
Drive improvements that reduce friction in digital ordering and enhance the customer experience related to menu and pricing accuracy
Deliver measurable improvements in the speed, quality, and reliability of menu data operations
Qualification
Required
Bachelor's degree in Computer Information Systems, Business Administration, or a related field is required
10+ years of experience in retail/restaurant IT, with a strong focus on data management and strategy
2-3 years of experience in a product strategy or requirements intake role, demonstrating an understanding of customer needs and business objectives
1-2 years of project management experience
1-2 years of manual QA testing experience, ensuring a solid understanding of quality assurance processes
3+ years of experience with restaurant/retail systems, including menu management and pricing integrations
Excellent communication skills and the ability to build productive relationships with diverse teams
Proficiency in Agile tools and user story writing is essential
A proven track record of delivering measurable improvements in data operations and customer experience
Preferred
1-2 years of project management experience, with PMP certification preferred
Experience with Agile methodologies is advantageous, with Agile certification being a plus
Benefits
Medical
Dental
Vision
Legal
Accidental death and dismemberment
FSA/HSA (depending on enrolled medical plan)
Short-term disability
Long-term disability
Life insurance
401(k) plan
4 weeks of vacation
Paid sick leave
10 paid holidays
A floating day off
2 paid days for volunteer time each calendar year
Company
KFC
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952.
10001+ employees
H1B Sponsorship
KFC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (6)
2022 (4)
2021 (2)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Truly Willing Corporation
President and CEO
Sam Ullrich
Interim Chief Financial Officer
Company data provided by crunchbase