PopUp Bagels · 3 days ago
Franchise Business Consultant
NYC Metro Area
Full-time
Onsite
Entry, Mid Level
$80K/yr - $120K/yr
2+ years expPopUp Bagels is a dynamic food brand that is redefining the bagel experience. The Franchise Business Consultant will serve as a key liaison between the franchisor and franchisees, ensuring operational excellence and brand consistency while supporting franchise openings and training.
Food and BeverageSnack Food
No H1B
Responsibilities
Oversee and assist with new franchise openings, including pre-opening planning, on-site setup, soft openings, and grand openings
Partner with internal departments to ensure all pre-opening milestones, compliance items, and supply chain requirements are met
Oversee and manage all training for location openings
Deliver hands-on, in-store training for new franchisees and their teams, covering brand standards, operations, customer experience, and product preparation
Support ongoing education through field visits, webinars, and one-on-one coaching sessions
Conduct regular operational assessments to ensure compliance with brand standards, food safety, and labor practices
Collaborate with franchisees to identify performance opportunities and implement action plans for improvement
Provide recommendations for local marketing initiatives, staffing, and inventory management
Act as a liaison between franchisees and supply chain teams to resolve sourcing, delivery, or product quality issues
Support new product rollouts and ensure timely communication of menu or packaging changes
Assist with escalated customer service issues requiring franchisor involvement
Ensure franchisees maintain consistent service recovery practices aligned with company policy
Work closely with Marketing, Training, and Operations Support to streamline communication and ensure franchisees have the tools and resources needed to succeed
Qualification
Required
2–5 years of experience in franchise operations, restaurant, retail, or hospitality management
Demonstrated experience training teams and managing store openings
Strong interpersonal skills; able to partner with diverse stakeholders from founders to franchisees
Strong understanding of franchise operations, P&L management, and brand compliance
Excellent interpersonal and communication skills, with the ability to coach and influence franchisees
Problem-solving mindset with the ability to manage multiple projects in a fast-paced environment
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and field reporting tools
Willingness to travel as needed for on-site franchise visits and openings
Prolonged periods of sitting at a desk and working on a computer
Must be able to stand for extended periods during store visits and training sessions
Ability to lift up to 25 pounds occasionally (e.g., during opening support activities)
Travel by car and air as needed for franchise visits and openings
Preferred
Experience in Food & Beverage industry highly preferred
Associates or Bachelor's degree in Business, Hospitality, or a related field preferred
Experience supporting franchisees or multi-unit operations strongly preferred
Company
PopUp Bagels
Popup Bagels is a bagel franchise company that make and supplies fresh baked bagles.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8MKey Investors
Stripes
2023-10-25Series A· $8M
2022-11-29Angel
Leadership Team
Tory Bartlett
Chief Executive Officer
Adam Goldberg
Founder/ Chief Brand Officer
Recent News
Business – Baltimore Sun
2025-12-29
2025-12-06
2025-12-03
Company data provided by crunchbase