Sanford Health · 3 days ago
Patient Access Representative - AF | Internal Medicine | 40hrs/week
Bemidji, MN
Full-time
Onsite
New Grad, Entry Level
$17.93/hr - $24.26/hrSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. As a Patient Access Representative, you will provide extraordinary customer service to patients, ensuring a positive experience as the first point of contact in the clinic or over the phone.
ChildrenEducationHealth Care
Responsibilities
Greet patients & verifies demographics
Creating, scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
Collects co-payments, pre-payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre-authorization
Arrange interpreter services
Check patients in/out
Operate multi-line phone
May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualification
Preferred
Post secondary education or equivalent training in a healthcare or business related field
Previous customer service experience in an office setting, preferably in a healthcare setting
Knowledge of registration procedures
Extensive computer skills
Basic knowledge of system applications, billing systems, and third party payers
Medical terminology
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
A 401(k) retirement plan
Work/life balance benefits
A generous time off package
Company
Sanford Health
Sanford is a healthcare company providing research, education and clinical care.
Founded in 1894
10001+ employees
H1B Sponsorship
Sanford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (37)
2023 (38)
2022 (51)
2021 (64)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Baier Roger
CEO
Bill Gassen
President & Chief Executive Officer
Recent News
2025-11-20
2025-11-01
Company data provided by crunchbase