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MASA · 2 days ago

Director, Strategic Partnerships

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

MASA is a leader in emergency medical transportation insurance dedicated to protecting families with compassion. As the Director of Strategic Partnerships, you will manage key relationships and lead negotiations with air ambulance providers and insurers to ensure financial strength and operational reliability.

Financial Services

Responsibilities

Leading senior-level commercial discussions and negotiations with air ambulance providers to establish competitive, sustainable rate structures and service commitments

Managing and strengthening strategic partnerships with private insurers and regional healthcare stakeholders

Owning partner economics while ensuring agreements support reliable, compliant, and high-quality service delivery

Analyzing claims activity, utilization trends, and financial drivers to inform renewal strategies and long-term partnership decisions

Collaborating with underwriting, claims, and transport teams to align negotiated terms with pricing strategy, portfolio risk expectations, and operational realities

Identifying opportunities to improve partnership efficiency, structure, and long-term value

Communicating partnership strategy, risks, and outcomes clearly to executive leadership

Qualification

Healthcare contractingInsurance negotiationBusiness developmentAnalytical capabilityPartnership managementInfluencingTrust buildingCollaboration

Required

5+ years of experience in healthcare contracting, insurance negotiation, business development, or related commercial roles

Demonstrated success managing complex partnerships and leading rate or contract negotiations

Strong analytical capability, with the ability to interpret claims data, pricing models, and utilization patterns

Proven ability to influence, collaborate, and build trust across cross-functional teams and external partners

Comfort working independently in a remote, regionally distributed environment

Willingness to travel across the Caribbean region (up to 25%)

Preferred

Experience working with health insurers, government health schemes, or air medical transport providers

Benefits

A competitive base salary and a flexible compensation approach aligned to the local market, with benefits structured to support your individual circumstances.

A professional, collaborative company culture grounded in a clear mission: "protecting families with compassion when others don’t," where trust, accountability, and partnership guide how we work.

A senior leadership role with meaningful ownership and influence--where your judgment, relationships, and decisions directly shape partner strategy, financial performance, and the long-term success of MASA’s international operations.