KFC · 8 hours ago
Director, Equity Operations
Plano, TX
Full-time
Onsite
Director/Executive
$157K/yr - $200K/yr
8+ years expKFC is a globally recognized chicken restaurant chain and a division of Yum! Brands, known for its commitment to innovation and employee success. The Director of Equity Operations will provide strategic leadership to ensure exceptional customer experiences and operational excellence across multiple markets.
Restaurants
Responsibilities
Provide strategic leadership for each Market Leader to ensure exceptional customer experience across a diverse group of restaurants in multiple markets
Leads the way by working with each Market Leader to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are always followed to drive bottom line results
Coach and train multi-unit leaders and restaurant managers for operational excellence; support national training initiatives; participate in onboarding processes and monitor training quality for all levels
Develop and maintain strong management staffing levels across all locations; commits to selection processes and monitors staffing levels to anticipate sales seasonality
Ensure uncompromising compliance with OSHA standards, local health and safety regulations, and all company safety and security policies to maintain a safe environment for employees and customers
Lead regional recognition and motivation programs throughout the Region to encourage high performance and build strong team culture
Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the Region
Partner with Management to identify, troubleshoot and resolve chronic Repair & Maintenance issues; gather data, identify trends, determine causes, and collaborate with R&M Business Partners for solutions. Serves as escalation channel for Facilities team
Communicate strategic vision clearly, set bold performance goals, and drive decisive action that challenges the status quo while upholding the highest brand standards
Qualification
Required
Bachelor's degree preferred but not required
Minimum 8 years of progressive multi-unit operational leadership experience in high-volume, multi-unit retail or restaurant environments (Fortune 500 preferred)
Proven ability to deliver strong customer satisfaction, financial performance, and employee engagement results
Demonstrated success in selecting, coaching, motivating, and developing managerial talent
Strong analytical, business math, and decision-making skills
Exceptional leadership, interpersonal communication, and conflict-resolution abilities
Ability to work flexible hours and be present in restaurants at least 30 hours per week
Growth mindset with desire to advance into broader strategic leadership roles
High capability in team building, motivating, and driving a culture of excellence
Benefits
Bonus eligibility
Benefits
Company
KFC
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952.
10001+ employees
H1B Sponsorship
KFC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (6)
2022 (4)
2021 (2)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Truly Willing Corporation
President and CEO
Sam Ullrich
Interim Chief Financial Officer
Company data provided by crunchbase