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Burkhart Dental Supply · 5 hours ago

Service Coordinator

Dallas, TX

Full-time

Onsite

Entry, Mid Level

$57K/yr - $61K/yr

2+ years exp

Burkhart Dental Supply is a full-service dental supply company that values integrity, knowledge, and client success. They are seeking a Service Coordinator to manage scheduling, customer service, and administrative support for their field service team, ensuring efficient operations and exceptional client experiences.

FinanceHealth CareMedical Device

Responsibilities

Scheduling and coordinating the activities of the field service team

Project management

Customer service

Administrative support

Event planning

Directing general office workflow

Managing business schedules and travel coordination

Generally solving problems

Serving as the main point of contact for clients of Burkhart’s repair and installation services as well as merchandise clients and sales team members

Planning ahead on behalf of the region

Supporting the team in sales activity and processes

Ensuring all activities, records, data, and processes are kept highly organized, accurate, and up to date

Communicating exceptionally well with the team, branch associates, Burkhart clients, and others

Supporting collaboration between sales and service

Providing an Exceptional Client Experience

Scheduling and dispatching Field Service Technicians to maximize profitability and utilization

Managing operational income, including ensuring work orders are promptly billed, to meet and exceed the approved annual budget

Organizing and managing projects in a way that creates an exceptional experience for clients & Burkhart associates

Facilitating the success of the team by providing high quality work in a timely manner

Qualification

SchedulingDispatchingCustomer ServiceOffice ManagementProject ManagementTeam SupportDependabilityService EfficiencyExceptional Client ExperienceCommunication

Required

Associate degree, vocational certification, or other educational program related to office management, logistics, business administration, or closely related field

2 years of scheduling and dispatching experience, or 3 years of customer service/administrative experience

The associate must maintain a valid driver's license, maintain a good driving record (as defined by Burkhart's liability insurance), and be insurable at all times