Thrive Pet Healthcare · 4 days ago
Veterinary Client Service Representative
Thrive Pet Healthcare is a community of clinics providing veterinary services, and they are seeking a Veterinary Client Service Representative to join their team at Hewitt Animal Hospital. The role involves providing excellent client care, managing appointments, and ensuring a welcoming environment for clients and their pets.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Schedule appointments
Greeting clients and patients
Answering and directing incoming calls
Process transactions
Medication refill
Client education
Maintaining cleanliness of hospital
Qualification
Required
Must be able to perform under pressure, in a fast-paced environment and work well independently as well as on a team
Attention to detail is a must
Computer experience is required
Ability to multi-task and be proactive
Ability to triage, prioritize and possess excellent time management skills
Close attention to detail is crucial
Ability to communicate with staff and clients in a professional and respectful manner
Has excellent interpersonal skills
Able to multi-task
Possess exceptional customer service
Strong verbal and written communication skills
Possess emotional intelligence
Thrives in a fast-paced environment with the ability to perform under pressure while maintaining a positive attitude
Proactive team player
Preferred
Job seekers with vet, veterinary assistant, animal care or pet hospital experience would be a good candidate for this role
Must be willing to cross train as both Receptionists and Veterinary Assistant
Benefits
Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
Generously subsidized backup and ongoing care support for children, adults, and pets
Mental health benefits including coaching and therapy sessions
401k with employer contribution and no waiting period
Continuing education and development support through our library of free CE courses and paid time off to complete
Scholarship opportunities and student loan support program
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
H1B Sponsorship
Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$386MKey Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M
Recent News
2025-11-21
Company data provided by crunchbase