Veterinary Client Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Thrive Pet Healthcare · 4 days ago

Veterinary Client Service Representative

Thrive Pet Healthcare is a community of clinics providing veterinary services, and they are seeking a Veterinary Client Service Representative to join their team at Hewitt Animal Hospital. The role involves providing excellent client care, managing appointments, and ensuring a welcoming environment for clients and their pets.

Health CareHospitalMedicalPetVeterinary
check
H1B Sponsor Likelynote

Responsibilities

Schedule appointments
Greeting clients and patients
Answering and directing incoming calls
Process transactions
Medication refill
Client education
Maintaining cleanliness of hospital

Qualification

Customer serviceCommunication skillsComputer experienceMulti-taskingEmotional intelligenceTeam playerAttention to detailTime management

Required

Must be able to perform under pressure, in a fast-paced environment and work well independently as well as on a team
Attention to detail is a must
Computer experience is required
Ability to multi-task and be proactive
Ability to triage, prioritize and possess excellent time management skills
Close attention to detail is crucial
Ability to communicate with staff and clients in a professional and respectful manner
Has excellent interpersonal skills
Able to multi-task
Possess exceptional customer service
Strong verbal and written communication skills
Possess emotional intelligence
Thrives in a fast-paced environment with the ability to perform under pressure while maintaining a positive attitude
Proactive team player

Preferred

Job seekers with vet, veterinary assistant, animal care or pet hospital experience would be a good candidate for this role
Must be willing to cross train as both Receptionists and Veterinary Assistant

Benefits

Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
Generously subsidized backup and ongoing care support for children, adults, and pets
Mental health benefits including coaching and therapy sessions
401k with employer contribution and no waiting period
Continuing education and development support through our library of free CE courses and paid time off to complete
Scholarship opportunities and student loan support program

Company

Thrive Pet Healthcare

company-logo
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Late Stage
Total Funding
$386M
Key Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M

Leadership Team

leader-logo
Tad Stahel
Chief Executive Officer
linkedin
leader-logo
Joseph Mazzarella
Chief Technology Officer
linkedin
Company data provided by crunchbase