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Landmark Credit Union · 20 hours ago

Branch Manager

Madison, WI

Full-time

Onsite

Mid, Senior Level

2+ years exp

Landmark Credit Union is committed to putting people first and fostering a culture of inclusion and collaboration. The Branch Manager oversees branch operations, manages staff, and ensures high-quality service while developing new procedures to enhance the member experience.

Financial Services

Responsibilities

Manages the branch staff including hiring, training, performance management and coaching and development

Ensures that members receive high quality, efficient, friendly and professional service while maintaining the policies and procedures of the organization

Develops monthly branch sales goals, educates and coaches associates on products and services, and coordinates marketing events in the branch and surrounding community

Monitors the performance of associates toward assigned goals of incentive systems and contests

Responsible for the profitable operation of the branch within budget guidelines and set objectives including cash control, cash flow and accurate posting of all transactions

Ensures branch is in compliance with security procedures and complies with BSA/OFAC regulations and guidelines

Acts as a loan officer within assigned approval limits

May be required to attend training at headquarters or an off-site location

Performs other duties as assigned

Qualification

Supervisory experienceFinancial environment experienceNMLS registrationProject managementCommunication skillsCoachingDevelopmentProblem solvingOrganizational skillsAttention to detailConfidentiality

Required

High school diploma or equivalent

Minimum of two years supervisory experience in a financial environment

Prior management experience required

Equivalent combination of education and experience will be considered

Demonstrated experience balancing multiple priorities and managing a variety of projects in a high-volume work environment with strong attention to detail

Excellent verbal and written communication skills

Problem solving skills

Organizational skills

Ability to work independently

Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality

Must have, or be able to attain, a National Mortgage Licensing System registration (NMLS#) and be licensed, or be able to attain licensure, to sell credit insurance

Must have a thorough understanding of company policies and procedures as they relate to the position

Must understand and comply with all job-related state and federal laws and regulations