TRS Staffing Solutions · 1 week ago
Customer Service Representative (Spanish Speaker)
Houston, TX, US
Full-time
Hybrid
New Grad, Entry Level
$30/hr - $35/hrTRS Staffing Solutions is seeking a Customer Service Representative (Spanish Speaker) for a contract role in the energy industry. The role involves building strong customer relationships and providing exceptional service to enhance customer satisfaction and drive account growth.
ConsultingDeliveryHuman ResourcesInformation TechnologyLegal
Responsibilities
Build strong customer relationships, loyalty and retention through exceptional sales/service and the presentation, awareness and understanding of our active product portfolio
Drive customer centricity and growth of existing account base through proactive customer service and customer satisfaction
Place outbound calls to new and existing accounts identifying opportunities, decision maker(s) and related customer service needs
Track order activity, and alerts appropriate staff of any potential delivery problems. Expedites the delivery of selected orders
Coordinates with commercial teams, technical development engineers and supply chain staff, researches and obtains resolution of a variety of customer complaints and issues
Help develop and implement strategies for driving process improvement
Facilitate root cause/corrective action communication with the field and customers
Quotes lead times to customers on orders
Independently handles routine problems such as coordination of product delivery or errors in type of product delivered
Qualification
Required
Strong Excel and SAP experience ideal
Preferred
Logistics/supply chain experience preferred
Benefits
Can get benefits through staffing firm.
Company
TRS Staffing Solutions
TRS Staffing Solutions, Inc. operates as an engineering recruitment agency.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-07-10Pre Seed
Company data provided by crunchbase