Atlantic Federal Credit Union · 1 day ago
IT Support Specialist
South Portland, ME
Full-time
Onsite
Entry Level
1+ years expAtlantic Federal Credit Union is looking for an IT Support Specialist to join their dynamic team. The role involves providing Tier I technical support, assisting with IT projects, and creating documentation to empower users.
BankingFinanceFinancial Services
Responsibilities
Be the go-to resource for Tier I technical support—resolving hardware, software, and communication issues quickly and effectively
Assist with IT projects, system upgrades, and deployments that keep us ahead of the curve
Create helpful documentation and knowledge base articles to empower users
Support new employee onboarding by setting up hardware and software
Recommend improvements to IT processes and policies to enhance efficiency
Qualification
Required
1–3 years in IT support or a related role
Associate degree, specialized certification, or equivalent training
Windows OS, Microsoft Office, Networking, and Microsoft Cloud (Entra, Intune, SharePoint, Power Automate)
Strong communication and customer service skills
Ability to work independently and as part of a team
Company
Atlantic Federal Credit Union
Atlantic Federal Credit Union provides deposit, lending, investment and insurance products to people of all ages.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lucy Ditzel
Chief People Officer
Recent News
2025-10-07
2025-07-23
2025-07-15
Company data provided by crunchbase