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Kobie · 1 day ago

Decision Science Analyst

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Kobie is a values-led organization recognized as a Top Workplace in the USA, specializing in loyalty solutions. The Decision Science Analyst will be responsible for delivering actionable customer insights, collaborating with various teams to enhance client loyalty initiatives and drive enterprise value.

Loyalty ProgramsMarketing

Responsibilities

Play a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients’ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results

Build and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goals

Provide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives

Develop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders

Collaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients’ business objectives and overcome challenges

Proactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV

Manage workflow, scope and prioritization of client requests and Kobie investments

Qualification

Customer analytics experienceData visualization toolsStatistical techniquesPython programmingSQL programmingProject management skillsStorytelling with dataCustomer segmentation techniquesFundamental marketing principlesCollaboration skills