Planet DDS · 17 hours ago
Account Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expPlanet DDS is a rapidly growing provider of dental practice management solutions, aiming to revolutionize dental software with modern technology. The Account Manager will be responsible for managing key customer relationships, driving sales opportunities, and ensuring customer satisfaction through deep engagement with the company's products.
DentalHealth CareSoftware
Responsibilities
Develop and maintain strong relationships with key stakeholders within customer organizations to foster trust and loyalty
Analyze customer feedback and product usage data to promote deeper engagement and optimize their organizational health
Identify opportunities for up-selling and cross-selling our products and services to existing customers, with a focus on meeting or exceeding quota targets
Understand customers’ business needs, goals, and pain points to identify potential areas for additional product or service adoption
Leverage satisfied clients to generate referrals and expand our customer base
Maintain a deep understanding of our products and stay informed about industry trends and best practices
Provide clients with updates on new features, product enhancements, and industry developments that may benefit their business
Maintain accurate records of client interactions, sales, and other relevant data to track performance and inform strategy
Qualification
Required
2-4 years of experience in account management or related field
Prior experience in a SaaS environment
Strong communication and interpersonal skills with the ability to build rapport and trust with clients
Excellent organizational skills with attention to detail
A proactive approach to identifying and addressing client needs and opportunities
Comfortable using CRM software and other relevant tools to manage accounts and track performance
Preferred
Dental SaaS experience preferred
Bachelor's degree in Business, Marketing, or a related field is preferred but not required
Benefits
Medical, dental and vision insurance
Health Savings Account
Flexible Spending Accounts
Telehealth
401(k) and 401(k) match
Life and AD&D insurance
Short-Term and Long-Term Disability
FTO or Vacation
Sick Time
Employee Well-Being program
11 paid holidays
Volunteer Time Off
Employee Referral program
Additional perk and voluntary benefit programs
Company
Planet DDS
Planet DDS is the leading provider of cloud-enabled dental practice management and dental imaging software in North America.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Aquiline Capital PartnersLevel Equity Management
2022-06-01Private Equity
2019-08-01Private Equity
2019-07-15Debt Financing
Leadership Team
Michael Huffaker
Chief Revenue Officer (CRO)
Recent News
2026-01-06
Company data provided by crunchbase