Topa Group, Inc. ยท 3 days ago
Security Service Coordinator/ Programmer
Monrovia, CA
Full-time
Onsite
New Grad, Entry Level
$35/hr - $40/hrTopa Group, Inc. is partnering with a Fire Alarm & Security Integrator in search of a Security Coordinator/ Programmer. The role involves providing technical support for security systems, coordinating service activities, and ensuring customer satisfaction through effective communication and organization.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Serve as the primary in-office support for service coordination and technical programming
Provide remote programming and troubleshooting for DMP and Brivo systems
Configure, maintain, and support video surveillance systems, including Eagle Eye, and assist with other platforms as needed
Learn and support additional systems such as Milestone and Genetec to broaden client support capabilities
Coordinate scheduling between field technicians, clients, and management to ensure timely service delivery
Maintain accurate service documentation, logs, and system records
Communicate with clients to gather technical details, confirm service status, and ensure customer satisfaction
Support project management and technical staff with programming and system setup tasks as needed
Qualification
Required
Proficiency with DMP and Brivo
Strong technical aptitude and ability to learn new platforms such as Milestone and Genetec
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Proficient in Microsoft Office and general computer systems
Preferred
Experience with Eagle Eye or similar video surveillance systems
Experience in electronic security, access control, or related technical service fields
Benefits
Comprehensive benefits package
Opportunities for growth and technical training
Company
Topa Group, Inc.
Who We Are: Topa Group is a talent partner working with integrators, contractors, and manufacturers.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jonathan Rigsbee
CEO Founder
Company data provided by crunchbase