Arizona Public Service - APS · 10 hours ago
IT Business Technical Analyst I / II | Palo Verde
Tonopah, AZ
Full-time
Onsite
Entry, Mid Level
1+ years expArizona Public Service (APS) is committed to powering Arizona’s future with safe, reliable, and affordable energy. As an IT Business Technical Analyst I / II, you will connect business needs with technology solutions, helping to strengthen daily operations and enhance reliability for customers. Your role involves eliciting requirements, designing processes, identifying risks, supporting testing, and collaborating with various teams to deliver effective technology solutions.
Electrical DistributionEnergySustainability
Hiring Manager
Rhonda Snider, aPHR, LSSGB
Responsibilities
Elicit & Analyze Requirements: Use BABOK-aligned elicitation techniques to gather, clarify, and document requirements for new software implementations, upgrades, replacements, and enhancement work
Design & Map Processes: Apply technical skills to create detailed process maps and flow diagrams that improve clarity, efficiency, and alignment across teams
Identify Risks & Gaps: Use strong analytical abilities to interpret information, identify inconsistencies, and surface potential risks early in the process
Support Testing & Quality: Develop manual test plans, coordinate User Acceptance Testing, and partner with stakeholders to ensure systems work as intended
Manage SDLC Documentation: Utilize Azure DevOps and Modern Requirements to maintain clear, accurate system and project documentation
Collaborate Across Teams: Work closely with business partners, developers, and IT leadership to deliver reliable, effective technology solutions
Qualification
Required
Bachelors' degree in Information Technology or related field
one (1) year of prior relevant experience or equivalent combination of education and directly related experience for IT Business Technical Analyst I
two (2) year of prior relevant experience or equivalent combination of education and directly related experience for IT Business Technical Analyst II
basic technical subject matter knowledge within a job area or system for IT Business Technical Analyst I
working technical knowledge gained through experience within a job area or system for IT Business Technical Analyst II
Experience aligned with BABOK practices, including requirement elicitation, analysis, and documentation
Able to identify gaps, interpret complex information, and strengthen decision-making through clear insights
Strong ability in process mapping, workflow analysis, and translating business needs into actionable system requirements
Familiar with testing methods, UAT support, and ensuring solutions meet user and business expectations
Strong communication skills and a commitment to the APS Promise—innovating with courage, empowering each other, and succeeding together
Comfortable working with tools such as Microsoft Office (including Visio and Excel), Azure, Azure DevOps, and JIRA
Preferred
IIBA membership or CBAP certification a plus
Company
Arizona Public Service - APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
5001-10000 employees
H1B Sponsorship
Arizona Public Service - APS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (3)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$1.95BKey Investors
US Department of Energy
2025-01-08Debt Financing· $1.81B
2024-10-18Grant· $70M
2009-09-16Grant· $70.5M
Leadership Team
Juli West
Vice President Supply Chain, CPO
Monica Whiting
VP, Customer Experience and Chief Customer Officer
Recent News
Enlight Renewable Energy Ltd.
2025-11-10
Energy-Storage.News
2025-11-08
2025-11-03
Company data provided by crunchbase